We’re Here to Help
Crown’s Help Desk provides technical support for clients experiencing issues with computers, software, user accounts, networks, phones, and other business technology.
Choose the support option that works best for you.
Get SupportWhen You Contact Us
To help us resolve your issue as quickly as possible, please provide:
- Your name and company
- The device or system affected
- A brief description of the problem
- Relevant screenshots or error messages, if available
For urgent issues affecting multiple employees or critical business operations, call the Help Desk directly.
Support Hours
Regular Hours
- Monday–Friday: 7:00 a.m.–5:00 p.m. Pacific Standard Time
- Our support team observes scheduled holidays that align with the holidays commonly observed by most businesses.
After-Hours Support
- 24/7 support is available.
- Crown is here to help keep your business technology running when you need support.
Not Yet a Crown Client?
Looking for reliable IT support for your organization? Visit our Contact Us page to discuss your technology needs with Crown.
Contact CrownFrequently Asked Questions
How do I contact Crown’s Help Desk?
Existing Crown clients can contact the Help Desk by phone, the customer support portal, or the remote support link.
What issues can Crown’s client IT support help with?
We support computers, software, accounts, networks, phones, email, and other business technology issues.
Is after-hours IT support available?
Yes. Crown provides 24/7 support for urgent issues affecting critical business operations.
Can non-clients use the Help Desk?
The Help Desk is for existing Crown clients. New businesses should contact Crown through the Contact Us page.